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Broken Rainbow
National LGBT Domestic Violence Helpline

About Broken Rainbow

Broken Rainbow lesbian, gay, bisexual and transgender (LGBT) domestic violence service (UK) is the first organisation dedicated to confronting and eliminating domestic violence within and against the LGBT communities. It was started in 2002 and became a registered charity in 2004.



LGBT communities have changed radically. Within the last five years, new legislation has given us rights and equalities that we could not have imagined only a decade ago. We have become confident and bold, challenging oppression and able to make demands. However, we are only just beginning to acknowledge the presence of domestic abuse and domestic violence within our community.


Broken Rainbow UK is dedicated to bringing the issue out into the open, raising awareness, and offering help and support to those whose lives have been affected by domestic violence or domestic abuse.



Our objective is to relieve the distress and suffering caused to lesbians, gay men, bisexual and transgender people by domestic violence and abuse, in particular but not exclusively by doing the following:

  • Raising awareness in the LGBT communities and elsewhere of the impact of homophobic, transphobic and same sex domestic violence on the lives of LGBT people;
  • Offering advice, support and referral services to LGBT people experiencing homophobic, transphobic and same sex domestic violence;
  • Offering information, advice and training to people who are responsible for domestic violence policy and practice in mainstream and specialist organisations, or who are otherwise involved with the survivors and perpetrators of those suffering from domestic violence, with a view to increasing the physical safety and mental well-being of LGBT people who experience such violence or abuse.


For more information and advice about domestic violence in the LGBT community or our services, take a look at our website or get in touch (details above). 

National LGBT Domestic Violence Helpline

Broken Rainbow UK runs the only National LGBT Domestic Violence Helpline providing confidential support to all members of the LGBT communities, their family & friends, and agencies supporting them.


Contact: 0300 999 5428 (LGBT)

(LGBT = 5428 on telephone keypad)

These are our opening times:
Monday and Thursday 10am to 8pm

Tuesday and Wednesday 10am to 5pm (1pm-5pm Tuesday is a Trans specific service) for general helpline advice.


How we can help

The helpline provides confidential listening support, a space where you can talk through what is going on, and explore your options.

Our helpline is run by trained LGBT people to support LGBT people's experience of domestic violence. 


We can:

  • provide confidential listening support
  • help you work through a safety plan
  • explore options eg, housing, support, legal
  • tell you about local LGBT friendly services
  • discuss reporting eg, to Police


Helpline calls will be recorded for monitoring and training purposes.


You can read our confidentiality policy and our Safeguarding Policy.


Broken Rainbow UK delivers training across the UK to help organisations and groups better understand the needs and issues of LGBT people affected by domestic violence and abuse. We have a wealth of knowledge and experience including case studies from our national LGBT DV Helpline, and are happy to tailor training to your needs. 

We also provide consultancy services facilitating partnership work, and helping your group or organisation be more accessible to LGBT people.


Click here to see our website, for more details and training dates. 


or email, for more information.