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The Independent Helpline for Special Educational Needs

What we do

We offer a free, friendly, independent and confidential telephone helpline for parents and others looking for information and advice on Special Educational Needs (SEN).

We concentrate on helping people to find their way through the legal and procedural maze which is so daunting to so many who try to obtain satisfactory provision for a child’s special needs.


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How we can help

We offer workshops, advice centres, 1:1 sessions and a term time help line.

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National Helpline

Need help? Call our Helpline!

Call 0208 538 3731

We offer advice on:

  • getting the right help for your child
  • dealing with the school or local authority
  • interpreting official letters
  • getting a statement for your child
  • finding independent expert professional advice
  • appealing to the Special Educational Needs and Disability Tribunal

For further information on the times and dates the helpline is open, please click here.



Finding Us

11a Creek Road
East Molesey, Surrey