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Ruils Direct Payments Support Service
Support to help you to set up and manage a Direct Payment
About Us

Ruils is a user-led charity. We work with disabled people, the elderly and people with long term health and mental health conditions, supporting them to stay independent and connected to their community.


We work with you, at your pace to help you to have more control over the support you need.

Direct Payment Support Service

Do you want to take control of your support? Thinking about a Direct Payment?

We can help.

Our advisors can help you to look at your options and decide on the best way for you to get the support you need.
We can:

  • Help you decide what type of help will work best for you
  • Explain what a Direct Payment is and how it can work for you and your loved ones
  • Prepare your budget and support plan
  • Help you to recruit and employ your own support staff
  • Support you to choose a suitable agency or provider
  • Signpost you to other helpful organisations
  • Support you to manage your staff and your Direct Payment


If you already have a Direct Payment and are looking to employ a Personal Assistant, why not join our website today? You can register as an employer, complete your profile and search for Personal Assistants who are looking for work in your area.


If you need support call Emma or Paula on 020 8831 6088 or email


Peer Support

At Ruils, we believe that you are the experts in knowing what good care and support looks and feels like. What better way to get the most out of your Direct Payment than sharing what you have learnt and learning from others about the way they have managed theirs. 


We meet monthly to share ideas, experiences and frustrations. We learn from each other and from guest speakers who we invite to the group. For further details contact Emma or Paula on 020 8831 6088 or 


Finding Us

Wandsworth Town Hall Extension
SW18 2PU
The Disability Action & Advice Centre
4 Waldegrave Road
TW11 8HT
020 8831 6088

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