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Grandparents Plus
We champion the wider family who care for children
About Us

Grandparents Plus is the national charity which champions the vital role of grandparents and the wider family in children’s lives – especially when they take on the caring role in difficult family circumstances and when they have lost contact with children. We do this because we want to make children’s lives better.

We offer advice, information and support to grandparents and other family members who are looking after a relative’s child or are thinking of doing so.

We also run a helpline for grandparents who have lost, or are losing, contact with their grandchildren.

Visit for more information.   

Family and Friends Advice Line: for those looking after a relative’s child

Call our Family and Friends Advice Line on 0300 123 7015 between 10am and 3pm Monday to Friday. We provide a free, confidential and impartial service run by experienced and sympathetic professional advisers.

We offer:

  • advice and information on welfare benefits and other sources of financial support, and a wide range of other issues including employment, housing, debt,  social care and education

  • signposting to other appropriate organisations.

Our advisers can also give more information about the services Grandparents Plus offers kinship carers – grandparents and other members who are raising a relative’s child – including the national Support Network for the wider family raising children.

Alternatively, email us at 

Grandparent Contact Helpline: for those who’ve lost contact with a grandchild

If you have lost, or are losing, contact with your grandchild our friendly team of trained staff and volunteers can offer confidential support. Call the Grandparent Contact Helpline on 0300 033 7015 between 10am and 3pm Monday to Friday.

If you would prefer to get in touch with us by email, please send your enquiry to 


Finding Us

Grandparents Plus
18 Victoria Park Square
Bethnal Green
E2 9PF

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