This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.
Information, Advocacy and Advice Services
About Us

Has something gone wrong? Did you not get the treatment and care you expected? You weren’t listened to by NHS staff? We are a charity that provides information, advocacy and advice services across England, offering direct and local support via Professionals and Volunteers. We offer direct and local support via Professionals and Volunteers. Our independent, free services reach individuals struggling with particular challenges in their lives.

Contact Us

If you want to make a complaint about any NHS service, confidential, free, and independent support is available to you. Our advocates can give you one-to-one support throughout the complaints process.

Call our Advocacy Helpline on:

Telephone 0203 553 5960


Open 8am - 6pm Monday to Friday

Write to POhWER, PO Box 14043, Birmingham, B6 9BL

Website at


Finding Us

Hertlands House

Warning: file_get_contents( failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /var/www/vhosts/ on line 40

Notice: Trying to get property of non-object in /var/www/vhosts/ on line 42