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Independent Age
Advice and support for older age
About Us

Whatever happens as we get older, we all want to remain independent and live life on our own terms. That’s why, as well as offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility. A charity founded over 150 years ago, we’re independent so you can be.

What we do...


We give free, confidential advice over the telephone for older people, their families and carers on issues such as getting help at home, adaptations, care assessments, paying for care, staying in touch with other people and welfare benefits.

Our advisers are knowledgeable and patient. They may answer your query straightaway or, if you need more time, book a follow-up appointment with you for a more detailed discussion.

Call our team of experts on 0800 319 6789, Monday to Friday, 8am-8pm, and Saturday to Sunday, 9am-5pm, or email your query to


Information and advice

Our free guides and factsheets are full of information to help you boost your income, find the care you need, remain independent, choose the right place to live, stay connected with others, and more.

You can view the full range of our information resources on our website, as well as useful links and details about the free support we offer.

Order our guides and factsheets at, or call us on 0800 319 6789.


Regular calls and visits

Too many people in our country feel completely alone. A million older people in the UK are lonely most of the time, and 3.9 million say television is their main form of company.

With the help of our committed volunteers, we provide friendship services to relieve loneliness and isolation. This is delivered through phone calls, visits, telephone discussion groups and more, enabling older people to feel more connected to their local community.

To find out more, call 0800 319 6789 or visit


If you know an older person who would benifit from our help or advice, please contact us today on: 

0800 319 6789 or visit   



Whatever your talents, you can use them to help improve the lives of older people. We have a number of volunteer roles available to suit you, from regularly visiting or calling older people, to helping to support our new recruits. We'll give you all the training necessary and also cover your expenses.


To find out more about our volunteering opportunities, visit our website at 


Finding Us

Independent Age
18 Avonmore Road
W14 8RR